Job Description/Responsibility
- Deploying communications to the DigitalOcean customer base: Campaigns include product announcements, event and content promotions, newsletters, and account notifications.
- Exemplifying Campaign Operations best practices: Create and adhere to a campaign operations checklist, including quality assurance checks before each campaign deployment, maintenance of a holistic campaign calendar, and creating an experimentation plan to improve customer communications metrics.
- Working cross-functionally: Work with channel and product owners to execute communications that enable our customers to succeed.
- Maintaining database hygiene: Ensure our marketing database stays up-to-date with internal requirements and is in compliance with regulations, such as GDPR.
- Analyzing results to inform recommendations: Create reporting frameworks to measure the success of our campaigns, close the loop with stakeholders on performance, and offer ideas for program improvements.
Education Requirements
- Bachelor/ Honors(Bachelor Degree in any Discipline) completed.
Experience Requirements
No experience is required.
Skills Requirements
- Experience building and executing email campaigns: Hands-on experience building campaigns in marketing automation platforms (preferably Marketo), including work with email template building, lists and databases, landing pages, and forms
- Developer marketing experience: We're looking for someone who understands how to help developers succeed with cloud solutions.
- Strong writing: Ability to write effective copy and proofread as part of quality assurance
- Project management: Strong attention to detail and ability to understand and plan against cross-dependencies to drive projects forward; experience with JIRA a plus
- Collaborative expertise: A proven track record of working cross-functionally to execute improvements in the customer journey is a must
- Strategic thinking: Ability to go beyond "pressing send" by leveling up the quality of campaigns reaching our customers
Work Area
- Applicant should have experience of working in the following category(ies): Operation
Industry Type
- Experience should include the following skills: IT/Telecommunication
Job Location
Apply Instruction
Application Deadline: 13 Oct 2024
