Execute the role of Principle Flood Coordinator to FEMA (by FEMA’s definition).

Liaise with compliance professionals to ensure Assurant’s participation in the NFIP satisfies existing requirements and communicate pending Program changes to Assurant NFIP stakeholders.

Coordinate internal and external audits required by the NFIP.

Be the point of contact and coordinate Department of Insurance (DOI) complaints and inquiries.

Recommend business function/service enhancement suggestions to various Assurant NFIP stakeholders.

Coordinate business function/service enhancement requests from various Assurant NFIP stakeholders.

Lead flood system triage activities and team to maximize resolution of user incidents internally prior to hand-off to the system vendor for research and resolution.

Identify training and communication opportunities based on triage activities/findings.

Liaise with professionals who conduct market research, risk analysis and other key data processes to obtain the information necessary to make good product and program decisions.

Identify opportunities and threats in the market and coordinate strategies to assist the company to overcome those potential threats.

Bachelor’s degree or comparable work experience

A minimum of 8 years in the Property & Casualty (P&C) industry, NFIP expertise is highly desired.

A minimum of 8 years of experience in a leadership position.

Robust financial acumen and experience in budget management.

Demonstrated leadership with proven ability and accountability to lead initiatives in a highly matrixed organization.

Proven ability to partner and collaborate with internal and external stakeholder.

Ability to analyze data and perform root cause analysis, determining insights which lead to enabling targeted actions being executed to enhance performance and/or experience.