Forecasting Demand (volume of work, average time per activity)

Forecasting Supply (current resources, attrition, upskilling)

Capacity planning

Scheduling (hiring/training)

Performance Analysis and Reporting

Monthly Forecast Cycles – driving transparency across stakeholders

Gain input from finance, operations and enterprise teams – membership, initiatives, etc.

Plan vs plan vs budget variance review with market and finance before completion

Manage allocation of resources

Analyze historical trends/establish market learnings

Monthly staff planning cycles - driving executable plans across stakeholders

Bachelor's degree or equivalent work experience

4+ years experience in Workforce Management

Strong analysis, critical thinking, and analytical problem solving skills

Proven experience reporting and presenting to senior leaders