Job Description/Responsibility
- Ensure all Rocket new and renewal orders are invoiced in a timely manner, and per established procedures
- Provide people-management to all direct reports
- Effectively manage, coach, develop and retain Order Management team to ensure efficient functioning
- Help with signatory duties for Rocket Software Inc (order forms and quotes, contracts, supplier registrations, etc.)
- Review orders for accuracy and completeness before approving for the team to process
- Ensure existing order and invoicing processes are followed while proactively looking for ways to enhance processes and systems
- Serve as escalation point to Finance, Sales, and Customers for any order/invoice issues
Education Requirements
- Bachelor/ Honors(Bachelor Degree in any Discipline) completed.
Experience Requirements
6 - 8 years of experience is required.
Additional Experience Requirements
- 6-8 years of Order Management experience, enterprise software experience highly preferred
Skills Requirements
- Prior people-management experience in a team setting
- Corporate experience in quoting, invoicing, and collection functions
- Contract Management experience
- Demonstrated Customer Service experience
- Experience with Salesforce
- Experience with Excel
- Committed to Rocket’s core values of empathy, humanity, trust and love
Work Area
- Applicant should have experience of working in the following category(ies): Purchase/ Procurement
Industry Type
- Experience should include the following skills: IT/Telecommunication
Job Location
Apply Instruction
Application Deadline: 17 Sep 2024
